Terms & Conditions

• Visa or Mastercard over the phone (please note credit card payments incur
  a 2% merchant service fee.
  
• Direct Deposit or EFT into our bank account. Please contact the studio on
  9281 9332 or email bookings@studioverve.com.au for bank details and to
  confirm availability in your preferred course.
• Cash payable at the studio during the following times
  Monday - Thursday: 5pm to 9pm
  Saturday - Sunday: 12pm to 4pm
• Cheques NOT ACCEPTED
  
  

Deposit

• Due to high demand and a limited number of students per course, a $50 non refundable deposit is required to secure a place.
  
• Until a deposit has been received, we reserve the right to offer the place to another student

Final Payment

• The balance is due two weeks prior to your course start date to secure a place.
• If final payment is not received 2 weeks prior to your course start date, we reserve the right to offer the place to another student.
• If a booking is made inside the 2 weeks prior to course start date, payment must be made in full to secure a place.
  

Cancellation Policy

• All deposits are non refundable.
• No refunds will be given on balance/full payments.
• If you are unable to attend your booking, a minimum of 7 days notice is required prior to your course commencement date.
• No refund will be given, however, you can reschedule into a different course or we will issue a credit voucher to the value of the booking. This voucher is redeemable for 6 months from the date of issue.
• No refund or credit voucher will be given if you cancel within 7 days or once your course has commenced.
  

Missed classes (only applicable to PoleFit® courses)

• 24 hours notice must be given if you are unable to attend a class or class is forfeited.
• If specified notice is given, you have the opportunity to make up no more than two (maximum) missed classes within a semester providing there is availability in a class of equal level or below. Please note, this can not be guaranteed.
• Make up classes are to be taken within the same semester as your PoleFit® booking.
• Missed classes are not transferable to a later course/semester.
• It is the student's responsibility to organise make up classes with Studio Verve.
• If the student no shows at a make up class, the make up class is forfeited.
• There are no refunds or credit vouchers for missed classes.

Minimum numbers for courses and classes

• We require a minimum number of students for courses and classes to proceed. If minimum numbers have not been reached, course dates and class times are subject to change without notice.
  

Pole Parties

Deposit

• A $150 non refundable deposit is required to secure the event.
  

Final Payment

• The balance is due two weeks prior to the event.
• If a booking is made inside the two weeks prior to the event, payment must be made in full to confirm the event.

Cancellation policy

• All deposits are non refundable.
• If you are unable to attend your booking, a minimum of 7 days notice is required prior to your pole party booking.
• For cancellations outside 7 days no refund will be given however you can reschedule your event or we can issue a credit voucher.
• No refund or credit voucher will be given if you cancel within 7 days or no show on the night.

Taster classes

Payment

• No deposit payable. Full payment at time of booking is required to secure a place.

Cancellation policy

• No refunds will be given on balance/full payments.
• If you are unable to attend your class, a minimum of 7 days notice is required prior to your class date.
• No refund will be given, however, you can reschedule into a class on an alternative date or we will issue a credit voucher to the value of the booking. This voucher is redeemable for 6 months from the date of issue.
•  No refund or credit voucher will be given if you cancel within 7 days or fail to attend your class.